DocuField

1. Acceptance of Terms

By accessing and using DocuField, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

DocuField is a business-to-business property jobs management platform, licensed to contracting and field-service organizations. It allows an organization's staff to create, manage, and track property jobs, schedule appointments, and organize related documentation. DocuField is not offered to individual consumers or for personal or family use.

3. User Accounts

Accounts are not self-serve. An organization is onboarded by our sales team under a written agreement, and individual staff accounts are then created by that organization's administrator by invitation. Property owners whose work is managed in DocuField may be given a limited customer account by the contractor performing the work, at no charge, to view their jobs and settle invoices for services performed at their property.

As a user of the service, you must:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Be at least 18 years old

4. Organization Licensing and Payment

DocuField is licensed to an organization as a whole, under a written agreement arranged with our sales team. Fees are billed to the organization, not to individual users, and no individual staff member is charged for access. Where an organization holds a license:

The organization pays the license fee set out in its agreement
The term renews as specified in that agreement
All fees are non-refundable except as required by law
Price changes will be communicated in advance

Separately, and unrelated to the above, a property owner may use DocuField to pay their contractor for restoration, repair, or other physical services performed at their property. These payments are for physical services rendered off-app; they are collected on the contractor's behalf and do not purchase any DocuField software, feature, or account access.

5. User Content

You retain ownership of all content you upload to DocuField. By uploading content, you grant us a license to:

Store and process your content to provide the service
Display your content within the service
Create backups and ensure data availability

You are responsible for ensuring you have the right to upload any content and that it does not violate any laws or third-party rights.

6. Prohibited Uses

You agree not to:

Use the service for any illegal purpose
Violate any laws or regulations
Infringe on intellectual property rights
Transmit viruses or malicious code
Attempt to gain unauthorized access to the service
Interfere with or disrupt the service

7. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue the service at any time with or without notice.

8. Limitation of Liability

To the maximum extent permitted by law, DocuField shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties. An organization may end its license in accordance with its written agreement by contacting our team; individual staff and customer accounts are managed by the organization's administrator.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:legal@docufield.org